Introduction & scope of policy
Welcome to 3r333. As we work every day to serve you, your trust is our most valuable asset. Protecting your personal information is a core responsibility of 3r333. In this Privacy Policy, we explain with complete transparency — what information we collect, why we collect it, how we use it, and how we keep it secure.
This policy applies to the 3r333 website (3r333.app), mobile applications, and all associated digital services. This policy applies whenever you use any service provided by 3r333. We comply with internationally recognised General Data Protection Regulation (GDPR) and relevant data protection laws to safeguard your privacy.
3r333 believes a clear privacy policy is not just a legal requirement — it is the foundation of our relationship with you. That is why this policy is written in simple, understandable language rather than legal jargon.
Who Does This Policy Apply To? This Privacy Policy is implemented by the company operating 3r333. If you have any questions, you may contact us directly using the methods outlined in the contact section below.
What Information We Collect
3r333 only collects information that's essential for providing service or improving your experience. We don't collect excessive or unnecessary data.
Details of Collected Information
| Type of Information | Example | Requirements | Purpose |
|---|---|---|---|
| Identity Information | Full Name, Date of Birth | Mandatory | Account creation & KYC verification |
| Contact information | Mobile number, email | Mandatory | OTP verification, important notifications |
| Financial Information | Payment Method, Transaction History | Mandatory | Deposit/withdrawal processing |
| Identity documents | NID, passport copy | in KYC | Age & Identity Verification |
| Technical Information | IP address, device type, browser | Automatic | Security monitoring, fraud prevention |
| Usage information | Game history, betting patterns | Optional analytics | Service Improvement, Personalized Experience |
| Communication records | Support chat, email correspondence | As Needed | Complaint resolution, quality control |
How Information Is Collected
- ✓ Directly From You: Registration form, KYC upload, support tickets — what you voluntarily provide
- ✓ Automatically: Through cookies, log files, and tracking technologies during platform usage
- ✓ From third parties: Through payment providers or identity verification agencies (relevant information only)
Sensitive Information: 3r333 never directly collects your biometric information (fingerprints, face scans), religious identity, or political views. KYC documents are used solely for identity verification and stored in secure encrypted storage after verification is complete.
How Your Information Is Used
3r333 uses your information only for specific, legitimate, and transparent purposes. We don't use it beyond the purposes we declare at the time of collection.
How your information is used
Primary Purpose of Use
- ✓ Account management: For registration, login verification, password recovery, and profile updates
- ✓ Payment processing: To securely process deposits and withdrawals and maintain transaction records
- ✓ Legal Compliance: To comply with Anti-Money Laundering (AML) and KYC regulations and meet regulatory authority requirements
- ✓ Ensuring security: To prevent fraud, money laundering, and cyber attacks
- ✓ Customer Support: To provide accurate responses to your complaints and questions, and to resolve issues
- ✓ Responsible Gaming: To detect unusual betting patterns and prevent problem gaming
Secondary Purpose of Use (With Your Consent)
- ✓ Personalized experience: To recommend games based on your preferences and show you relevant promotions
- ✓ Marketing communications: To send emails or SMS about new games, bonuses, and offers (opt-out option always available)
- ✓ Service improvement: To generate anonymous statistics for improving platform performance and user experience
Want to unsubscribe from marketing communications? You can unsubscribe from marketing emails or SMS anytime from the "Notification Settings" in your 3r333 account. This won't stop important account-related notifications.
Data Sharing Policy
3r333 never sells your personal information. Information is shared with third parties only for specific service delivery purposes and under strict confidentiality agreements.
Information sharing in limited circumstances
- ✓
Payment provider: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions — such as transaction amount and account number. These providers follow their own privacy policies.
- ✓
Identity Verification Provider: Documents may be shared with authorised third-party verification providers during the KYC process. These organisations operate under strict data protection agreements.
- ✓
Legal Authorities: Specific information may be disclosed in cases of court orders, requests from investigative agencies, or legal obligations. In such cases, 3r333 always follows a policy of disclosing the minimum amount of information possible.
- ✓
Game Provider: Anonymous or general session data may be shared with providers such as Hacksaw Gaming and Pragmatic Play to deliver technical game services — not personal identity information.
What 3r333 Never Does: Your information is not sold to advertising companies or data brokers. Information is not shared for third-party advertising based on profiling. Under no circumstances will unnecessary information be disclosed without your consent.
Cookie Policy
The 3r333 website uses Cookies. A Cookie is a small file stored in your browser that helps the platform recognize you on your next visit and improve your experience. 3r333 uses several types of Cookies, each with a distinct purpose.
Cookie Categories
| Cookie type | Purpose | Period | Control |
|---|---|---|---|
| Essential Cookies | Login sessions, security tokens — essential to keep the platform running | After session ends or 30 days | Essential |
| Performance Cookies | Page loading speed, error tracking — helps improve the platform | 1 year | Opt-out available |
| Functional Cookies | Remember language preference, account settings | 6 Months | Opt-out available |
| Analytics Cookies | Anonymous user behaviour analysis — helps design new features | 2 years | Opt-out available |
| Security Cookies | CSRF protection, bot detection, suspicious login identification | Session-Based | Essential |
Control Cookies
You can block or delete cookies in your browser settings. However, disabling Essential Cookies may prevent the 3r333 platform from functioning properly. All major browsers — Chrome, Firefox, Safari — offer cookie management options.
Cookie Consent: When you first visit 3r333, you'll be asked for cookie consent. You have the option to decline all types of cookies except Essential Cookies.
Data Protection Measures
3r333 uses world-class technology and processes to protect your information. Our security team is active 24/7, and system security is regularly verified through independent third-party audits.
Technical Security Layers
Internal security procedures
- ✓ 3r333 staff are granted access only to information necessary for their work (Principle of Least Privilege)
- ✓ All staff undergo data protection training and sign confidentiality agreements
- ✓ Automated alert systems remain active to detect suspicious activity
- ✓ In the event of a data breach, relevant authorities and affected members will be notified within 72 hours
No guarantee of complete security: While 3r333 employs the highest level of technical security, no system on the internet is 100% impenetrable. That's why your own vigilance is equally important in protecting your account — use a strong password and never share your login credentials with anyone.
Your privacy rights
As a 3r333 member, you have significant rights over your own information. Under GDPR and international data protection laws, you can exercise these rights at any time.
You can request to view all information stored about you on 3r333. A complete report is typically provided within 30 days.
You can request correction of incorrect or incomplete information. Most information can also be changed directly in your account settings.
You can request deletion of your information under certain circumstances. However, due to legal requirements, some information must be retained for a specified period.
You may request restrictions on the processing of certain information, such as stopping its use for marketing purposes.
You can request to export your information in a structured format (such as CSV or JSON).
You can object to direct marketing or specific processing activities. 3r333 will honor your objection.
To exercise your rights: To exercise any rights [email protected]Email us at or contact us via live chat. After identity verification, 3r333 will respond within a maximum of 30 days. In complex cases, an additional 60 days may be required, but you will be notified in advance.
Data retention period
3r333 doesn't keep your information longer than necessary. Each type of information has a specific retention period, determined based on legal requirements and business needs.
| Type of Information | Retention period | Reason |
|---|---|---|
| Account & identity information | 5 Years After Account Closure | AML & Legal Compliance |
| Financial Transaction Records | 7 years | Tax and financial regulatory requirements |
| KYC Documents | 5 Years After Account Closure | Governing law |
| Customer service contact | 3 Years | Dispute Resolution Capability |
| Marketing Consent Records | 1 year after consent withdrawal | Consent Verification Evidence |
| Cookies & Analytics Information | Up to 2 years | Service Improvement Analytics |
Once the retention period expires, 3r333 securely deletes or fully anonymizes data so that your identity can no longer be identified.
Privacy of Children & Minors
All 3r333 services are strictly for individuals aged 18 or above. We do not knowingly collect information from anyone under 18.
- ✗ 3r333 never knowingly collects information from or provides services to minors
- ✗ If identified as a minor, the account is immediately closed and all information is deleted
- ✓ If parents suspect [email protected]— immediate action will be taken
- ✓ We use KYC documents and automated age-verification technology to verify age
Third-Party Services & Links
The 3r333 platform integrates software from the world's leading game providers to operate games. These third-party services have their own privacy policies.
Game Provider Partners
3r333 offers games from providers like Hacksaw Gaming, Pragmatic Play, and Evolution Gaming. These providers may receive technical data (game results, session IDs, etc.) to manage game sessions. However, they do not directly receive your personal or financial information — 3r333 acts as the intermediary.
Payment Provider
When making payments via bKash, Nagad, or Rocket, you may be temporarily redirected to their platforms. During that time, the applicable privacy policy is that of the respective payment provider. 3r333 evaluates their data security agreements and works only with trusted providers.
Third-party links: 3r333 never displays links that take you to external websites. If you ever see an external link that appears to come from 3r333, it may be a phishing attempt — report it to support.
Privacy policy changes
3r333 may update this privacy policy from time to time. Updates may be necessary due to regulatory changes, new technology, or business changes. Each revision will update the "Last updated" date at the top of the page.
In case of major changes
If there are significant changes to how 3r333 uses your information, you'll be notified directly via email or through a platform notification. You'll have the opportunity to consent to the new policy before it takes effect. If you don't agree, you can always close your account.
- ✓ Minor changes — last updated date changed on the page
- ✓ Moderate changes — notification displayed on platform
- ✓ Major changes — direct notification via email and consent obtained
Contact & Complaints
For any privacy-related questions, requests, or complaints, contact 3r333 via the channels below. Our Data Protection Officer (DPO) oversees all data privacy matters.
If you are not satisfied with 3r333's decision, you may independently lodge a complaint with the relevant data protection authority — this is your legal right.
Why Your Data Security Is Different at 3r333
Many platforms talk about privacy but don't deliver on that promise. 3r333 is different — here, privacy isn't just on paper, it's reflected in every technical decision.
End-to-End Encryption
All your sensitive information on 3r333 is protected with AES-256 encryption — at every stage, from server storage to transfer.
Information is never sold
3r333 never sells your personal information to advertisers, data brokers, or any third party — this is our fundamental commitment.
Your control over your information
Go to account settings anytime to unsubscribe from marketing notifications, update your information, or download it — you're in full control at 3r333.
Independent Security Audit
Every quarter, independent third-party cybersecurity experts review 3r333's data security systems and identify vulnerabilities.
GDPR compliant
3r333 operates in full compliance with GDPR, the world's strictest data protection law — ensuring the highest standard of protection for Bangladeshi members.
Transparent Log Records
A complete audit log is maintained of who accessed your information, when, and for what reason. No internal staff member can view information at will.
Your information is secure — play with confidence at 3r333
Your privacy is our top priority at 3r333. If you don't have an account yet, join today — for a secure, transparent, and enjoyable gaming experience.
Frequently asked questions
Joining 3r333 tournaments is straightforward, but certain rules must be followed. First, you need an active and verified account on 3r333 to participate. Each tournament has a specific list of qualifying games — only bets placed on those games count toward points.
Leaderboard scoring methods are typically of two types:
- Total Winnings: Ranking is based on total winnings in specific games during the tournament period.
- Highest multiplier: Based on how much more you won compared to the bet on a single spin.
Leaderboards are finalized after the tournament deadline and prizes are credited to winners' accounts within 24-48 hours. Bets made with bonus funds may not count toward tournaments — read each tournament's individual rules. Participating in tournaments from multiple accounts by the same person is prohibited.
The process for changing profile information on 3r333 depends on which information you wish to change.
General Information Changes (you can do this yourself):
- Log into your account → Go to "Profile" or "My Account" section → Edit the relevant information. This makes it easy to change your email address, address, and language preference.
Changing Name: To change the name listed on your ID, contact support. Once a new valid ID is submitted, the change will be completed within 3-5 business days.
Changing Mobile Number: For security reasons, this is a slightly complex process. An OTP will be sent to your old number for verification. If your old number is no longer active, contact support with your ID and proof of your new number. Manual verification is required in this case — it usually takes 24-48 hours. Once the new number is bound, the old number is automatically deactivated.